How does the compound effect work within your business I hear you ask? How can you capitalize on it and ensure it continues, weekly, monthly and annually? I guess we need to firstly understand how we can get it started.
Like the principal for saving money, compounding is the result of your small investment earning you interest, and that is creating exponential returns over time. New interest is earned on both principal and the earned interest.
Is your cafe business showing an adequate growth in interest amount?
Your café business is also an asset. You have invested your savings and possibly even taken out a loan to establish or buy this café. Therefore, we need to firstly ensure that you are profitable and meeting the outgoings, and then secondly, that we are growing at a rate that allows us to either reinvest for expansion, or investing other areas of the business. By looking at this example we need to ensure the cashflow is adequate
How much are you working on today?
Now you have the understanding of the workings it is up to you to manage this compound effect to ensure your survival within the industry, This compound effect dosent just happen magically in your business, as it does in the financial markets. It requires a small investment of your time to ensure it ticks along. By that I mean small amounts of input from you each day, willtake you to the next step and then, and the next step, and so on…..
Do you have the drive and desire, to alter, change, and improve your café business?
Like investing, your rates of return can be really good one year and you think your café growth is unstoppable. However, reality proves that some years are not as good as others, and this Covid situation is a prime example of this, but you cannot lose hope as tomorrow is a new day and anything can happen, especially with you monitoring. Some cafes are doing better than others, merely given their City, Suburb, Shopping Centre, or Street location. So long as you and your café are generating enough income, there will always be interest at the end of the year.
Have you implemented any additional revenue streams, to ensure there is still adequate cashflow?
I would like to share a story of when we bought our first café. That was in January 2007, and if that year sounds familiar it was just before the Global Financial Crisis. This Café was in a Kiosk location in the centre of the entrance to a small shopping centre, that had only been opened for 18 months. Although we bought this Café already established, the shopping centre had 65% tenancy, with the main anchor tenant a major Supermarket chain within Australia. Within our first year the business had grown to a point an additional staff member was needed, so I quit my fulltime management role to step in and help out.
Have you stepped out of your comfort zone and backed yourself?
For the next four years our Café Business Just grew and grew. Each financial year reporting our accountant couldn’t believe the growth we were experiencing exponentially when many other businesses were failing. We had purchased this Café with a turnover of $, and ended up selling it with $500,000 turnover whilst recovering from the GFC
Once you create that Recipe of your Signature Dish, just tweak it to suit the market demand.
There was no secret to this success, all we had done was invested some of our time to assist the Café to grow in areas that we saw a return. As you probably know there is a lot of areas to work in and gain knowledge of in order to improve, no matter what style Café you own. These small investments in time however did grow our business in a compounding way.
Discipline yourself to make small actions become habits?
Rather than try and do everything all at once, or have a solution that makes you need to change everything in the first 3 months, it is best, from my experience to tackle areas individually. It is then that each succession leads or escalates you to the next succession, just like compound interest. Believe me, doing a little planning and focusing each and every day continually, will give you exponential growth.
Consistency in action is better than the speed to get there?
So where to start I hear you ask. Well, that is of course entirely up to you. I can sit here and list a minimum of 40 areas within your Café business that will result in an effective change for the growth of your Café. Without sounding or indicating that this is a daunting task, you need to know only that a step is a start. Look at areas where there is a problem, and look for solutions to that problem. Generally once you start something you will find that those actions may resolve problems in other sections of your café, or at least provide steps to resolving them. We found a market that was too late for Breakfast and too early for lunch and they didn’t really care for anything out of our savoury or sweets cabinets. As they were meeting friends and sitting around chatting, we needed to increase their average spend so we initiated muffins and scones, and on occasions packaged them up with our teas and coffee. Not only did this boost our morning turnover, but it also improved our gross margin due to the low cost to produce these items. As we created unique flavours over time, plus we rotated production dates, customers were coming in daily to see what was available.
No Challenge, No Change?
You need to ensure that the compound effect is beneficial and in line with your goals and business plan. Get busy with the stuff that matters.
Look at your;
- Customers needs and wants
- Policies and Procedures
- Workflows
- Wastage
- Staffing
- Cost of Goods
- Breakdown of Revenue segments
- Marketing
- Additional Revenue Streams
All these areas plus many more, contribute in some small formal manner to your compounding growth. Improve these areas as best you can and over time the results will be there. Do some testing and gauge the feedback, not only from customers but your staff as well. Introducing muffins and scones, kept our cook busy during a usually slow period, and resulted in having to get a second cook as we grew. Looking at customer satisfaction from creating a unique selling product where there is area for additional profit is a win-win situation for you both.
Customers expecting quality and value will continually return, and share with their family and friends?